Shipping policy

Shipment Processing Time

Most orders are processed within 1-2 business days. Large quantity orders and select items may require additional production time. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Orders are not processed, shipped or delivered on weekends or holidays. Please allow additional days in transit for delivery. 

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. United States shipment ETA’s are shown in the table below. Please note that delivery delays though rare, can occasionally occur. Solar Made is not responsible for delays during transit.

*Overnight delivery is only available for orders with delivery addresses within the United States.

Shipment to P.O. Boxes

PO box deliveries can only be sent via the United States Postal Service.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Solar Made is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Lost or Damaged Shipments

Solar Made is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact us within 24 hours of receipt so we can file a claim with the shipment carrier. Please save all packaging materials and damaged goods until claim is complete. Shipping charges are not refundable.

Contact us by email: sales@solarmade.com